YundaDesk Blog is operated by the YundaDesk team. This policy explains our identity, evidence standards, correction process and use of AI-assisted tools.
1. Our identity
This blog is a first-party YundaDesk publication. When we discuss our own product, we publish as an official explanation, guide, product test or first-party viewpoint. We do not describe such content as independent media coverage or ordinary customer opinion.
2. Facts and evidence
Where relevant, we distinguish between:
- Information published on the official website or Help Center;
- Results observed in a defined test environment;
- Information from official third-party documentation or other public sources;
- Information that has not been verified or may change between versions.
For product capabilities, pricing, permissions, channels, privacy and security, we prioritize current public sources. When a claim cannot be confirmed, we describe its scope or date instead of presenting an inference as a fact.
3. Comparisons, reviews and conflicts of interest
Reviews and selection guides involving YundaDesk disclose our vendor relationship. We do not fabricate authors, customers, case studies, star ratings, reviews, user numbers, performance results or industry rankings, and we do not present a brand self-assessment as an independent third-party conclusion.
When referencing another product, we aim to link to its official source and note that information may change with product versions, plans and policies.
4. AI assistance
We may use AI tools to assist with organizing research, translation, language editing, formatting checks or early drafting. AI output is not a source of evidence and is not published solely because a model produced it. Product facts, public commitments, privacy, security and external citations require human review.
5. Privacy and media
Product screenshots, conversations, orders, contacts and other business materials used in public articles should be redacted. We do not invent customer identities for editorial effect, and we do not publish passwords, verification codes, API keys, channel tokens or other sensitive credentials.
6. Updates and corrections
When products, prices, platform rules or facts change, we update articles as appropriate and show a visible update date for material revisions. To report a factual error, broken link, citation concern or undisclosed relationship, email sales@yundadesk.com with the article URL and the specific issue.
7. Chinese and English content
Chinese and English pages may be localized for their audiences rather than translated word for word, but key facts, scope and risk statements should remain consistent.